Privacy Policy for Betsuper Players

Cookies and Your Choices

The site uses cookies to remember your preferences and to analyse traffic through third-party tools. These cookies do not store personal details such as your name or bank details. If you disable cookies in your browser, certain features of the lobby may not work correctly. For example, you might need to log in again more often or lose personalised settings. Core gameplay is unaffected.

How Long We Keep Records

Contact-form submissions are kept only as long as necessary to resolve your query, typically a few months. Once the matter is closed, the data is deleted from our systems. Server logs are retained for a limited period, usually up to six months, to allow trend analysis and security review. After that period, logs are automatically purged and overwritten.

Information We Collect and When

When you use the contact form on the platform, you submit your name, email address, and message. This happens only when you choose to send us a query or feedback. Every time you visit the site, our web server automatically records your IP address, browser type and version, and the pages you view. This data is captured for every session regardless of whether you fill in a form.

Why We Hold This Data

Contact-form data is held solely to respond to your inquiry, provide support, or address any issues you raise. We do not use it for marketing unless you opt in separately. Server logs help us understand how the site is used, detect technical problems, and prevent abuse such as fraud or unauthorised access. This keeps the platform secure and stable for all players.

Your Rights to Access and Deletion

You can request a copy of the personal data we hold about you at any time. Simply use the contact page on the platform to submit your request, and we will respond within the timeframe required by Malaysian law. If you want your data erased, contact us through the same contact page. We will delete your records unless we are legally obliged to keep them for security or regulatory reasons. There is no charge for this service.

Who We Share Data With

Your data is shared only with analytics providers and hosting companies that act on our instructions. These partners are contractually bound to protect your information and use it solely for the services we request. We never sell your personal data to third parties. No data is shared with advertisers, marketers, or unrelated organisations. Your privacy is not traded for revenue.

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